You can place a hold on library items through our online catalogue. There are a couple of options to pick them up.

Pickup Window at the Back of the Library
Holds Pickup Room Inside the Library

When and where can I pick up my holds?

Once you are notified that your hold is ready, you may pick up your item(s) during our regular library opening hours at the back exterior holds pick up window (ring white bell for service) or inside the library building.

Can I send someone else to pick it up?

Yes! You can send someone else to pick up holds for you, but remember, you are responsible for all items that are checked out with your library card.

Which items can I put on hold?

You can place holds on any items from our collections, including:

  • Books in all formats
  • DVDs and Blu-Rays
  • Audiobooks on CD
  • Music CDs
  • Video games
  • Board games and puzzles (excluding some larger games)
  • Magazines
  • Library of Things items
  • Cultural Passes
  • Interlibrary Loans via Illume

How do I put something on hold?

You can place a hold on items in our catalogue by logging into your account, searching or browsing for items, and clicking “Place a Hold” on the desired item. Library staff will be in touch as soon as the hold is ready for you to pick up.

Note: When you log into our catalogue for the first time, your default PIN will be the last 4-digits of your phone number.

For more information on how to place and manage your holds, view our tutorial using the button below.